This past year Giacom happily became one of the primary actually ever step 3 vendors to possess Sophos in britain. We swept up having Robert Marchant away from Tinder Enterprise on their contact with switching Sophos licences out to Giacom.
Tinder Corporation are an it help business providing telecoms, It products, system structure and to several people. We have been an excellent Giacom spouse for more than five years.
Fantastic! Questions i have will always replied easily, and you will Giacom’s training tips was in fact massively ideal for the service cluster. Our Account Movie director Samantha Fleming directed you in the direction of Giacom’s studies webinars, which are easy and simple so you can digest.
Economically our company is also very happy with the easy buy buy process and you may monthly contracts. Including, Sophie Rea from the finance cluster might have been very useful inside the so as that our statements constantly make with this percentage works. Including we have never had any complications with account running, for even analogy when the a finish-associate change their providers name your cluster deal with it thus it generally does not cause any percentage waits – their finance cluster will always shag in it.
We’ve been a great Sophos gold companion for around few years. 1st i checked out a lot of cybersecurity solutions and you will Sophos is the best choice – https://kissbrides.com/no/sibirske-kvinner/ our services group price they very.
Whenever Sophos announced they will be utilizing providers unlike promoting they lead to united states, all of our Sophos Account Director offered to function with the brand new switch getting us.
Therefore we have been create having other Affect Company (CSP) not the same as Giacom. Initially i don’t head as this CSP had very good on the internet analysis – nonetheless they turned into a headache! In the first half a year we had circumstances such as for example step 3 different nonresponsive Account Managers, rate misquotes, borrowing notes not-being honoured, licences not activated, and more. Such as for example, one of our end-pages was wishing more 30 days for their the brand new Sophos licences, so we have been going after because of it every single day – it absolutely was an outright almighty faff!
When we discover inside Giacom’s newsletter that they was and Sophos providers, we got in connection with Samantha to assist all of us switch-over.
Samantha and Sophie have been very helpful in getting united states developed with Sophos, along with the Sophos Specialist people have been fantastic with getting us perfect rates and you may answering our concerns. The lead minutes which have Giacom are good, in 24 hours or less we could activate our very own Sophos licences – in lieu of the earlier merchant in which we are able to end up being waiting months.
And Giacom’s paperwork was a lot easier and easier so you’re able to processes. Our past Sophos provider got very long and you will perplexing get acquisition models, but Giacom’s forms is actually easy and quick to help you submit.
“Altering all of our Sophos contracts out to Giacom have naturally spared all of us some time stress! I don’t have to be concerned about looking forward to one facts to feel resolved and i usually do not spend time chasing after responses everyday such as for example Used to do at my earlier CSP.»
Giacom take care of any technology points right away. Emma Hadley from the Money people and Tracey Seymour on Sophos Pro group currently manage our title contracts, the speed and you can professionalism might have been an effective let!
Changing our Sophos contracts out to Giacom features however protected you some time stress! It’s great knowing that in 24 hours or less out-of filling in an excellent PO new Sophos cluster often activate the order rather than situation. I don’t have to bother with awaiting one activities to help you end up being fixed and that i try not to waste time chasing responses casual like I did at my prior CSP.
Together with Giacom provides you cutting-edge on any kind of the product updates otherwise change. A recent analogy happens when Samantha assisted us disperse all of our Microsoft 365 licences off to Microsoft’s The Business Experience (NCE) and you will wishing us towards the NCE rates changes.
Using Giacom we can give the prevent-profiles last-minute indication ups so you’re able to Sophos, just like the there is absolutely no holding out. Together with, he has got a choice of often name or monthly Sophos licences to match their business.
To have Sophos and you will Microsoft 365 absolutely, the service is perfect for. The staff who We have spoken in order to will have short solutions. Samantha constantly sees the device and also helps myself having things that commonly part of their particular day-to-time. I’d 100% obviously suggest Giacom!
To have a chat to the team about how precisely we are able to help the team, just like i aided Tinder Organization, complete this form so you’re able to consult a visit straight back.
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Research study: Tinder Agency advises provisioning Sophos as a result of Giacom
Inside the 2020, Giacom, DWS and Partnership Street turned into the main same selection of people, bringing together three route top alternatives – telecoms, cloud application services and you can cloud recharging.
